Privacy Policy

Purpose and Scope of Personal Information Collection

We understand that you are deeply concerned about how your personal information, which you trust us with, is secured and used. This is a significant responsibility, and we make every effort to ensure the security of your information and your control over it.

To access and use certain services on our website, you may be required to register personal information with us (Email, Full name, Contact phone number, etc.). You must understand that all information provided must be accurate and lawful. We are not responsible for the legality of the information you provide.

We collect and use your personal information for appropriate purposes and strictly adhere to the content of this “Privacy Policy.”

We commit not to sell, provide, share, or exchange the personal information of customers collected on the website with any third party for any reason. Personal information obtained is used internally within the company under strict control and with high security.

When you register an account on usm.com.vn, the personal information we collect includes:

• Name
• Shipping address
• Email address
• Contact phone number

If you have any questions regarding the Privacy Policy of usm.com.vn, please contact us at info@usm.com.vn so that we can provide clarification and take necessary actions if needed. Thank you!

Use of Information

The company commits to using your information only for:

• Managing and granting access to services provided by the company to customers.
• Confirming contracts and delivering contracts to customers when using the company’s services.
• Communicating and sending notifications to customers when services are updated or changed.
• Sending notices, greetings, thank you letters to customers using the services.
• Carrying out customer care and support activities.
• Resolving complaints and disputes.
• The company commits not to share customer information with any third party except when required by state authorities or with customer consent.

Retention Period of Information

Information will be stored for 5 years.

Address of the Unit Collecting and Managing Personal Information

USM HEALTHCARE MEDICAL DEVICES FACTORY JSC.

Address: Lot I-4b – 1.3, N3 Street, Saigon Hi-tech Park, Long Thanh My Ward, Thu Duc City, Ho Chi Minh City.

Means and Tools for Users to Access and Edit Their Personal Data

At any time, if customers need to edit their personal information, they can contact us through the following channels:

Phone: +84 28 730 44888
Email: info@usm.com.vn.

Commitment to Customer Personal Information Security

We commit to always strive to use the best measures and place strict controls to ensure the security of customer information so that this information is not stolen or unintentionally disclosed.
We commit not to share, sell, or rent customer information to any third party without the customer’s permission.

Except as otherwise provided by law or the Personal Information Privacy Policy, we reserve the right to amend or supplement our commitment to customer personal information privacy at any time and publish it on the company’s official electronic information pages (Websites) or by other appropriate methods (if any), without prior notice or consent of the customer. Unless otherwise stipulated in effective time provisions, such amendments and supplements shall apply immediately upon the company’s announcement.